Almost every online business with a site makes use of web analytics in tracking traffic. However, this tool is mostly underused by business proprietors and managers. This is because they don't know how to fully take advantage of the data contained in the reports. There are various ways in which this information could be useful to a firm.
Tracking Traffic Sources.
This would help determine where to invest resources. One needs to know if their traffic comes from other sites, search engines, or social media. This would help one not only understand where to invest more money and time, but also what marketing channel leads to the most conversions on the site.
By keeping track of marketing campaigns, businesses can understand their contribution to conversion. One is also able to know where visitors to the site are located in order to target those areas better. Geographic filters would come in handy here. The information obtained can be used to create advertising campaigns that are tailored towards certain regions.
Understanding the Audience Better.
Web analytics contain a demographics and interest segment under the audience reports. This allows one to view the gender, age and interests of the visitors to their site. They can also see the segments whose conversion rates are highest. Using this information, one can come up with more efficient targeting criteria. Understanding Customers' Needs.
The site search data in the reports can help one find the terms people mostly search for when on a site, along with the content they were viewing at the time. This helps one pinpoint potential product placement opportunities or avenues through which they can channel content. For instance, a visitor may search for a term like "caterer" then refine the search using "wedding caterer." This would help one know to advertise wedding caterers.
In addition, web analytics could provide a conversion funnel to help one figure out where they lose clients on the way to a sale. There could be bottlenecks within the checkout procedure which cause clients to drop out and fail to complete the purchase. Simple alterations may lead to huge improvements in the number of sales. These conversion funnels could also be useful for sites which don't deal with commerce too.
http://www.red-orbit.com/services/web-analytics
Understanding the Audience Better.
Web analytics contain a demographics and interest segment under the audience reports. This allows one to view the gender, age and interests of the visitors to their site. They can also see the segments whose conversion rates are highest. Using this information, one can come up with more efficient targeting criteria. Understanding Customers' Needs.
The site search data in the reports can help one find the terms people mostly search for when on a site, along with the content they were viewing at the time. This helps one pinpoint potential product placement opportunities or avenues through which they can channel content. For instance, a visitor may search for a term like "caterer" then refine the search using "wedding caterer." This would help one know to advertise wedding caterers.
In addition, web analytics could provide a conversion funnel to help one figure out where they lose clients on the way to a sale. There could be bottlenecks within the checkout procedure which cause clients to drop out and fail to complete the purchase. Simple alterations may lead to huge improvements in the number of sales. These conversion funnels could also be useful for sites which don't deal with commerce too.
http://www.red-orbit.com/services/web-analytics